Terms and conditions

This is a translation provided for convenience. The Bulgarian text of the document is the authoritative version.

These terms govern the use of the website https://eflytour.com, operated by E Fly Tour Ltd. By using the site you agree to them.

1. Trader details

Trader: E Fly Tour Ltd
Company number (EIK): 206572832
Registered office: 6 Simeonovsko Shose Blvd., Lozenets, 1113 Sofia, Bulgaria
Phone: +359 89 555 5784
E-mail: sales@eflytour.com
National Tourism Register certificate no.: РК-01-8378
Website: https://eflytour.com

2. What the site offers

Through the site you can send an inquiry for flights, hotel accommodation and car rental. The site does not make bookings and does not take payments. An inquiry is not a booking and creates no obligation to buy.

In reply to an inquiry you will receive an offer with price, availability and conditions. We reply as soon as possible. An offer becomes binding for both sides only after you and we expressly confirm it in the way and within the time stated in the offer.

3. Inquiries and data

To handle an inquiry we need your name, e-mail and phone number. The data is processed as described in the Privacy Notice and the Cookie Policy published on the site.

You are responsible for the accuracy of the details you submit. Inquiries with false or incomplete content may not be answered.

4. Content of the site

The information on the site is general and is not an offer in the legal sense. Prices, availability and conditions are confirmed individually in reply to each inquiry. We take care to keep the information accurate and current, but we are not liable for errors made by third-party service providers whose details we publish.

The images on the site are generated with artificial intelligence and are labelled as such. They illustrate a kind of trip or a destination and do not show a specific hotel, car or property.

5. Consumer rights and disputes

In case of a dispute you can contact us at the details above. The supervisory authority for consumer protection in Bulgaria is the Commission for Consumer Protection:

Address: 1 Vrabcha Street, floors 3–5, 1000 Sofia, Bulgaria
Phone: +359 2 933 05 65
National consumer helpline: 0700 111 22
Website: www.kzp.bg

Bulgarian law applies. Disputes that cannot be settled by agreement are referred to the competent Bulgarian court.

6. Changes

We may change these terms. The current version is published on this page and applies from the moment of publication.